We need to move beyond the chatbot interface in AI, as it feels overused and lacks innovation.

There's a distinction between using AI effectively to enhance products and merely claiming to use AI to attract investment without real benefits to customers.

Some companies prefer to start with human agents handling customer interactions before gradually integrating AI, allowing them to build confidence in the AI's capabilities over time.

AI is fundamentally changing human-computer interaction, with consumers now engaging through chat interfaces instead of traditional search methods.

AI is somewhat mainstream now, but many people still think of it only as a chatbot and haven't grasped what's coming next.

OpenAI is currently in a tricky position because its value is heavily tied to ChatGPT, and there is skepticism about the sustainability of its business model without continuous advancements in AI capabilities.

Over the next decade, new AI user interfaces will emerge beyond the common chat UI that we're all familiar with.

AI companies need to articulate what's in it for the user and make a remarkable promise that they can keep, as AI will soon be seen as a standard feature rather than a unique selling point.

The integration of AI into various applications is still evolving, with many companies struggling to effectively implement AI features despite having the technology available.