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KD

Katie Dill

10/16/24

@ Y Combinator

Design not only makes business sense but is also a core value at Stripe, driving decisions and fostering a culture that prioritizes quality and user experience.

Video

YC

Why Design Matters: Lessons from Stripe, Lyft and Airbnb

@ Y Combinator

Why Design Matters: Lessons from Stripe, Lyft and Airbnb

10/16/24

Related Takeaways

KD

Katie Dill

10/16/24

@ Y Combinator

At Stripe, the design process is collaborative, with designers, engineers, and product managers working closely together to ensure a coherent user experience.

JW

Jeff Weinstein

07/11/24

@ Lenny's Podcast

At Stripe, we prioritize a cultural focus on making the product great and enhancing the customer experience.

KD

Katie Dill

10/16/24

@ Y Combinator

The culture at Stripe emphasizes deep integration with users, encouraging everyone in the company to engage with the product and share feedback, which is crucial for creating well-designed products.

PC

Patrick Collison

02/22/24

@ Dwarkesh Patel

Aesthetics, while difficult to quantify, significantly influence consumer behavior and are crucial for companies, even in B2B contexts like Stripe, where customer response to design matters.

KD

Katie Dill

10/16/24

@ Y Combinator

The pride that the Stripe team takes in their work is evident, and it sets a high standard for product quality that all founders should aspire to achieve.

CH

Claire Hughes Johnson

03/05/23

@ Lenny's Podcast

Articulating the reasons behind Stripe's investments in certain tools and features is crucial for understanding their user experience and mission.

PC

Patrick Collison

11/05/15

@ Greylock

Engineers at Stripe have strong instincts for building the right products, especially since we primarily build for other engineers.

YC

Y Combinator Cast

04/07/17

@ Y Combinator

As Stripe has grown, we've placed a large emphasis on internal transparency, which has proven valuable for aligning everyone with the company's mission and ensuring access to information.

YC

Y Combinator Cast

05/31/24

@ Y Combinator

The founders of Stripe worked directly with their customers to implement their API, which created strong connections and allowed them to learn about customer needs and pain points effectively.