Outcomes-based pricing at Sierra means we charge a pre-negotiated rate when our AI agent autonomously resolves an issue, aligning our business model with our customers' needs.

We can customize AI agents to align with a company's brand guidelines, tone, and structure, ensuring that the AI represents the brand accurately and maintains its reputation during customer interactions.

We're creating a better, more human-like customer support experience with AI agents to help users get the support they need efficiently.

We are using AI across the company, with every customer service ticket seen by AI first, which has improved response times and accuracy.

AI is redefining customer support, becoming the most important aspect of our business.

AI is being deployed to enhance customer support, which is crucial because current customer service experiences are notoriously bad.

We are building a UI for AI that integrates chat, search, and agent management into one interface, enhancing productivity.

We are hiring across various roles, including product design, engineering, and sales, as we continue to build and scale our AI agent solutions, inviting talented individuals to join our team.

Companies like Salient are successfully implementing AI voice technology to automate customer interactions, demonstrating the rapid growth in this sector.