AI is an enabling technology that helps us deliver value to people more effectively, focusing on how it can enhance communication and interaction.

AI is increasingly capable of handling transactional interactions, often exhibiting more patience and nuance than humans, which challenges previous assumptions about AI's limitations.

AI can significantly enhance companionship and reduce loneliness by providing empathetic interactions that many people seek.

AI is the greatest equalizer of technologies, enabling more people to engage with and utilize advanced systems than ever before.

AI can both enhance and diminish curiosity, depending on how it is utilized. For young people, I advise embracing AI as a tool to foster curiosity and learn new skills interactively.

AI will evolve to understand user intent and perform complex tasks over multiple time frames, moving beyond simple turn-based interactions.

AI can be programmed to target specific demographics, which poses a significant risk of harm and raises questions about the ethical implications of such technology.

AI can enhance efficiency in various sectors, such as providing voice customer support, which was previously not cost-effective for large-scale use.

AI's role in companionship is becoming increasingly significant, with advancements in emotional engagement and interaction capabilities. This raises ethical questions for social media companies about user engagement versus psychological impacts.