Flexport is a freight forwarder that helps businesses ship cargo globally while using technology to provide visibility and control over their freight at lower prices.

Flexport emerged from my experience in the freight forwarding industry, where I felt the pain of information asymmetry and recognized the potential for software to improve the process.

Flexport is a technology company that improves freight shipping, not just a freight forwarder.

Flexport has grown rapidly, recently surpassing FedEx and Panalpina to become the 17th largest freight forwarder out of about 20,000 globally.

Flexport achieved $200 million in revenue without a marketing team, which taught me the importance of hiring people better than myself in that area. Flexport primarily relies on outbound sales, with about 95% to 98% of its sales coming from actively reaching out to potential clients.

Flexport was granted a license by the US Department of Homeland Security on March 31, 2013, which allowed me to fully commit to the business after three years of waiting. I moved to California to start Flexport, and I think that was one of the best decisions I've made.

The trend is shifting towards tech-enabled non-software businesses, like Flexport, which uses software to streamline freight brokerage operations.

In the freight forwarding industry, products that are too heavy for a driver to lift are classified as freight, requiring a different network for transportation compared to parcel shipping.

One of Flexport's major clients is Georgia-Pacific, the largest paper company in the world, and they also ship products for Sonos, helping around 2,000 merchants who sell on Amazon.