We've developed three major new product areas: anti-fraud tools that analyze user patterns across apps, a real-time credit system that uses real-time data to assess credit risk, and improved bank payment analytics.

We were looking for unique angles in the payments space, such as anti-fraud solutions.

Our strategy has always been to build the API for bank account linking, but we also aim to leverage the data we collect to create valuable analytics products that can transform financial services.

To enable more people to access the financial system, we need to lower the barriers for checking if someone is a legitimate vendor.

We built Plaid to create a new financial infrastructure that allows consumers to link their bank accounts to digital applications, addressing the outdated banking system that required in-person visits for most transactions.

To ensure trust in high-stakes situations, like online banking, we need to verify identities convincingly, especially as deep fake technology evolves.

The evolution of PayPal involved multiple pivots, including a shift from hardware to software and the introduction of email payments, which were driven by customer needs and market dynamics.

When we started, only about 30-40% of people who applied to accept credit cards were approved; we increased that to 99% by reframing the problem and building credible models.

We realized that businesses were increasingly building complicated transaction-oriented services, which is where Stripe's tools and APIs come into play.