High agency and comfort with ambiguity are essential traits for product managers at OpenAI. We look for people who will see a problem and go do it without waiting for others.

High agency PMs take ownership, creatively execute through challenges, and demonstrate resilience, which differentiates them in their impact.

AI agents represent an opportunity to reclaim energy and focus in product management, allowing for deeper customer engagement and more enjoyable work.

Effective communication is crucial for product managers; it's a skill that needs continuous improvement throughout your career.

As a product manager, I learned that trying to do too much work myself can lead to frustration; it's important to give team members autonomy to excel in their roles.

AI agents are becoming capable enough to handle necessary but less impactful product management tasks, freeing up time for more important work.

AI agents can help product managers offload draining tasks, allowing them to focus on customer immersion, data analysis, and strategic thinking.

High agency is about finding a way to get what you want without waiting for conditions to be perfect or blaming circumstances.

In product management, it's essential to optimize for strengths rather than weaknesses to achieve better outcomes.