I emphasized open communication during the crisis, holding weekly all-hands meetings to keep everyone informed and engaged.

As a company grows, maintaining effective communication across teams becomes essential to ensure that everyone understands the trade-offs and impacts of their work on the overall system.

We learned to do things that don't scale, like personally meeting our users in New York, which helped us build rapport and gather valuable feedback.

Regular management meetings and all-hands meetings are critical for keeping the team informed about results and the roadmap. These meetings should occur at least once a month to maintain transparency and alignment.

To maintain alignment in a rapidly scaling company, it's important to have codified documents and smart communication practices that ensure everyone is informed.

In early-stage companies, communication is straightforward because everyone is in the same room, but as you grow, you need to establish a complete dialogue to keep everyone aligned.

We constantly launched new features and received feedback during weekly dinners with other founders, which kept us honest about our progress.

As we scale, I have to leverage others to maintain cultural practices, transitioning from personal interactions to broader initiatives.

Managing a fully distributed team means we have just one meeting per week, which was initially strange for new hires who were used to more frequent meetings.