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CO

Christopher O'Donnell

04/01/25

@ Sequoia Capital

The UX patterns must balance control and transparency with automation, allowing users to understand and override AI decisions when necessary.

Video

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Why CRM Needs an AI Revolution, with Day.ai Founder Christopher O’Donnell

@ Sequoia Capital

Why CRM Needs an AI Revolution, with Day.ai Founder Christopher O’Donnell

04/01/25

Related Takeaways

CO

Christopher O'Donnell

04/01/25

@ Sequoia Capital

We need to manage transparency and control while using AI, ensuring users can trust the AI's actions on their behalf.

C(

Chungin (Roy) Lee

05/18/25

@ EO

The user experience of AI tools should be seamless and intuitive, focusing on taste rather than just technical challenges. This requires continuous iterations to improve usability.

YZ

Young Zhao

09/21/24

@ EO

Managing user expectations is challenging, especially when AI delivers results that may not fully meet their needs, necessitating manual features to enhance user experience.

YC

Y Combinator Cast

05/23/25

@ Y Combinator

The shift in responsibility from developers to users regarding AI outputs allows for more powerful and flexible applications, as users can directly interact with and modify system prompts.

YC

Y Combinator Cast

05/23/25

@ Y Combinator

We need to stop treating AI prompts like black boxes; users should be able to see and understand what the AI is instructed to do.

AE

Aaron Epstein

02/28/25

@ Y Combinator

The future of software will be defined by how well we integrate AI into user interfaces, keeping users in control while enhancing functionality.

AE

Aaron Epstein

02/28/25

@ Y Combinator

The collaboration between humans and AI in interface design is crucial for creating effective tools that adapt to user needs and preferences.

MK

Mike Krieger

05/31/25

@ Hard Fork

As AI becomes more integrated into daily life, there is a need for moderation processes to ensure healthy interactions between users and AI.

MM

Mira Murati

09/25/23

@ a16z

The trajectory of AI systems indicates they will increasingly perform tasks autonomously, but human oversight will remain essential for direction and guidance.