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a16z Cast

04/03/25

@ a16z

Voice AI has enabled significant innovation, allowing users to interact with AI agents that can respond in a human-like manner, often without the user realizing they are not speaking to a human.

Video

Unbundling the BPO: How AI Is Disrupting Outsourced Work

@ a16z

Unbundling the BPO: How AI Is Disrupting Outsourced Work

04/03/25

Related Takeaways

Y Combinator Cast

02/28/25

@ Y Combinator

The technology behind voice AI can be used for initial interactions, with humans stepping in when necessary, thus streamlining processes and reducing manual work.

Y Combinator Cast

02/28/25

@ Y Combinator

Retail AI's voice agent can adapt during a conversation, learning from user input, which enhances the interaction but still has room for improvement in handling interruptions.

Mark Zuckerberg

05/09/25

@ Stripe

With advancements in AI, it may now be feasible to implement voice AI that can handle the majority of customer inquiries, allowing human agents to focus on more complex issues.

Sergey Brin

05/21/25

@ All-In Podcast

Voice interaction with AI is becoming more efficient, allowing for quick corrections and adjustments during conversations.

Y Combinator Cast

05/30/25

@ Y Combinator

Vertical AI agents are thriving because they can have direct meetings with end buyers, quickly adapting their prompts based on real-time feedback.

Y Combinator Cast

09/22/23

@ Y Combinator

We are developing human-like AI voices that sound indistinguishable from real human voices, improving conversational interactions.

Mira Murati

09/25/23

@ a16z

The design of AI interfaces is evolving towards natural language interactions, allowing users to collaborate with AI as if it were a co-worker rather than just a tool.

Y Combinator Cast

11/01/24

@ Y Combinator

AI voice applications are rapidly growing, with some companies achieving phenomenal success in areas like debt collection through effective AI voice solutions.

Y Combinator Cast

12/14/24

@ Y Combinator

Voice AI is emerging as a highly promising vertical, with numerous applications across various sectors, including language learning and customer support, indicating its broad potential.