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Atmrix

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YC

Y Combinator Cast

03/03/23

@ Y Combinator

People prefer to communicate directly with the founders of companies and feel valued and heard, which is something large corporations struggle to provide.

Video

YC

How To Earn Customers For Life

@ Y Combinator

03/03/23

Related Takeaways

DS

David Siegel

12/08/23

@ Y Combinator

Engaging directly with customers as a founder can create a strong impression and foster trust, making it easier to build relationships and gain feedback.

MS

Michael Seibel

03/03/23

@ Y Combinator

Founders should not emulate the practices of large companies that have become disconnected from their customers; instead, they should focus on genuinely caring for their users.

BF

Brad Flora

02/13/25

@ Y Combinator

Startups can win by providing superior customer support compared to larger companies, which helps founders stay connected to customer feedback and needs.

GA

Gustaf Alströmer

12/02/22

@ Y Combinator

Most founders fail to build personal connections with their users, often hiding behind anonymous emails instead of reaching out directly.

YC

Y Combinator Cast

02/08/25

@ Y Combinator

It's crucial for founders to engage directly with users and the market rather than relying on external opinions to gauge their startup's potential.

MS

Michael Seibel

04/29/23

@ Y Combinator

When founders genuinely care about their users, they create opportunities for deeper insights that wouldn't arise from casual interactions.

DS

David Siegel

12/08/23

@ Y Combinator

As a small company, your responsiveness and personal availability can be a significant advantage over larger companies, which often lack direct access to decision-makers.

YC

Y Combinator Cast

10/07/23

@ Y Combinator

Some of the best founders spend very little time on social media because they prioritize direct validation from customers over online engagement.

EM

Eric Migicovsky

07/26/19

@ Y Combinator

The best founders maintain a direct connection to their users.