Paul Graham advised us that it's better to have 100 customers who love your product than a million who just like it, emphasizing the importance of passionate advocates.

Paul Graham's advice to focus on immediate problems rather than scalability encourages founders to prioritize getting their first customers and building their initial product.

Startups need to build a product that users love, focusing on a few passionate users rather than a large number of indifferent ones.

The best advice I received was from Paul Graham, who said it's better to have a hundred passionate customers than a million indifferent ones.

It's better to have a small group of passionate users who love your product than a large number who are indifferent. When launching your MVP, it's okay to do things that don't scale to build relationships with initial customers.

Creating a product that a small group of users absolutely loves is more valuable than trying to please a larger audience with mediocre features.

Paul Graham's idea of doing things that don't scale applies not only to product development but also to building relationships with investors.

When starting something new, especially in an established category like email, it's crucial to focus on a specific user base rather than trying to please everyone. I believe that creating a product with deep appeal to a small group of people is more effective than trying to attract a broad audience from the start.

At Y Combinator, we advise founders to focus on creating a product that 100 people love rather than something that 1 million people merely like, as those 100 passionate users can become your viral sales force.