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MS

Michael Skok

04/01/23

@ Harvard Innovation Labs

Understanding the difference between users and customers is vital; the user benefits from the product, while the customer pays for it.

Video

HI

Value Props: Create a Product People Will Actually Buy

@ Harvard Innovation Labs

Value Props: Create a Product People Will Actually Buy

04/01/23

Related Takeaways

DT

Des Traynor

12/13/17

@ Y Combinator

In marketing, it's crucial to understand how people buy your product rather than just focusing on selling it, as different users have varying needs and approaches to finding solutions.

YC

Y Combinator Cast

06/02/22

@ Y Combinator

You learn more from users who pay for your product than from those who use it for free.

JW

Jeff Weinstein

07/11/24

@ Lenny's Podcast

It's crucial to focus on feedback from paying customers, as their insights are more valuable for product improvement than those from non-paying users.

SD

Suhail Doshi

09/12/18

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Understanding how users interact with your product is crucial for growth and building something people truly want.

SG

Seth Godin

12/08/24

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Empathy in product development is crucial; it's not about kindness but about understanding and serving the needs of others. If you blame customers for not understanding your product, you've made a mistake.

YC

Y Combinator Cast

06/02/22

@ Y Combinator

Charging for your product shouldn't come from fear of losing customers; it should be based on understanding its value to users.

MM

Macy Mills

05/17/25

@ a16z speedrun

Understanding the distinction between B2B and B2C is crucial for startups, as it influences product development and pricing strategies.

MS

Michael Seibel

09/06/18

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Understanding who your customer is essential; many founders mistakenly believe everyone is their customer, which can lead to confusion.

HI

Harvard Innovation Labs Cast

06/12/13

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Understanding the pain points of your customers is crucial; validate your product by ensuring it addresses a real and valuable problem.