The hiring process changes as a company scales; founders must trust others to hire well and systematize onboarding for new employees. As you scale, it's crucial to rethink your hiring process to ensure it remains efficient and scalable, from sourcing to integrating new employees.

To help new hires become effective quickly, we focus on their onboarding experience and ensure they understand the company's goals.

For products that require user involvement, effective onboarding is critical to retain users and enhance their experience.

Onboarding is essential; if new users don't find value on their first day, they are unlikely to return, making it critical to deliver core product value quickly.

Onboarding is crucial; the first experience users have with your product should quickly demonstrate its value to encourage continued use.

We conduct in-person onboarding for new hires, allowing them to spend a week with us in the Bay Area to build relationships and understand the company culture.

New hires at True Link participate in cross-functional onboarding to build relationships and respect among teams.

The transition from a small team to a larger organization requires formal communication and explicit strategies to ensure alignment and clarity.

The onboarding experience should be clear and engaging, but it can be improved by reducing unnecessary steps.