To create impactful change, you must understand the subtle motivations of all key parties involved in the ecosystem.

To drive change, individuals must demonstrate better alternatives and solutions, as simply trying to reform existing systems may not be sufficient.

It's crucial to personally want the solution you are building and to know others who want it as well; otherwise, you risk creating something that nobody cares about.

Empathy for the user is crucial in design; understanding their goals and motivations is key to creating products that are significantly better than existing solutions.

To create something people want, being brilliant and determined is not enough; you must engage with users and adapt your idea based on their feedback.

You should be open to sharing your ideas and iterating on them with others to find the best solutions.

You should be open to sharing your ideas and iterating on them with others to find the best solutions.

It's beneficial to have a nuanced understanding of how hard it is to build something successful. Sometimes, underestimating the difficulty can be helpful, but be cautious of flipping into a negative mindset when challenges arise.

Designing things twice can lead to better outcomes, as the first idea is often not the best; forcing oneself to think of alternatives can yield superior solutions.