Harvey's approach to product development involves expanding specialized capabilities and then integrating them into unified workflows, focusing on complex tasks like international mergers to create a defensible position in legal AI.

To transform the legal industry, Harvey hires domain experts to outline the necessary steps for various legal processes, which are then enhanced by AI models.

The transition from a software-based model to selling legal work involves creating revenue-sharing agreements with law firms, combining their expertise with Harvey's technology to enhance their business offerings.

From day one, Harvey emphasized the importance of accurate citations in the legal industry, which distinguishes it from other AI applications that may lack this focus.

Harvey aims to provide better access to justice by reducing the average cost of legal services, which is currently $352 an hour in the U.S., as a significant number of people lack access to the justice system, and even if every lawyer worked 20 hours a week on this issue, it wouldn't close the gap.

AI tools for lawyers are becoming increasingly viable, allowing for the automation of legal work and the potential for creating the largest law firm on the planet.

With the advancements in AI, we created an assistant that enables lawyers to delegate complex legal tasks efficiently, significantly speeding up their workflow.

The best aspect of working at Harvey is the constant stimulation from new developments and changes in the market, which keeps the work exciting.

The role of lawyers is evolving back to being advisers, focusing on strategic work rather than just low-end tasks that can be automated.