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MS

Michael Seibel

03/03/23

@ Y Combinator

Do you like your users? Many founders don't even consider this question, but it's crucial for building a successful business.

Video

YC

How To Earn Customers For Life

@ Y Combinator

03/03/23

Related Takeaways

YC

Y Combinator Cast

05/30/25

@ Y Combinator

Founders need to understand their users deeply, as this knowledge is essential for creating effective software solutions.

YC

Y Combinator Cast

02/08/25

@ Y Combinator

It's crucial for founders to engage directly with users and the market rather than relying on external opinions to gauge their startup's potential.

MS

Michael Seibel

08/17/19

@ Y Combinator

Founders often have no idea where their first users will come from, which is a critical oversight when choosing a problem to solve.

ES

Emmett Shear

04/22/17

@ Y Combinator

When starting a startup, it's crucial to talk to users rather than just relying on your own experiences, as most startups are not built solely for the founders.

PG

Paul Graham

07/17/19

@ Y Combinator

Founders often neglect to pay enough attention to their users, instead getting lost in their own vision and ideas.

GT

Garry Tan

09/20/18

@ Y Combinator

Empathy is crucial for founders; understanding what users think and feel is essential for effective design.

EM

Eric Migicovsky

07/26/19

@ Y Combinator

The best founders maintain a direct connection to their users throughout the lifespan of their company to extract valuable information at all stages.

MS

Michael Seibel

11/29/18

@ Y Combinator

I often have to ask founders a tough question: why does your company deserve more money after spending 1 to 2 million dollars without finding product-market fit?

YC

Y Combinator Cast

12/27/24

@ Y Combinator

Asking if anyone loves your product can help clarify whether you're on the right track; being your first user can be a strong indicator of product viability.