Empathy for the user is crucial in design; understanding their goals and motivations is key to creating products that are significantly better than existing solutions.

Empathy is crucial; you need to talk to your users and genuinely care about their experience, which is easier if you are a target user of your product.

Empathy is a key trait to look for in designers; they should listen to your needs rather than focus solely on their own ideas.

Empathy in product development is crucial; it's not about kindness but about understanding and serving the needs of others. If you blame customers for not understanding your product, you've made a mistake.

Founders need to understand their users deeply, as this knowledge is essential for creating effective software solutions.

Founders who have experienced the challenges their customers face can create better solutions than those who haven't, as they can empathize with the user's perspective.

It's essential for founders to engage deeply with design candidates, especially if they have spent significant time solving related problems themselves.

Empathy is crucial, not just for others but also for understanding your future self and needs.

When building products, it's crucial to understand user pain points through direct interaction, as this can lead to better design and user experience.