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Seth Godin

12/08/24

@ Lenny's Podcast

Empathy in product development is crucial; it's not about kindness but about understanding and serving the needs of others. If you blame customers for not understanding your product, you've made a mistake.

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Seth Godin's best tactics for building remarkable products, strategies, brands and more

@ Lenny's Podcast

Seth Godin's best tactics for building remarkable products, strategies, brands and more

12/08/24

Related Takeaways

Garry Tan

05/21/25

@ Vanta

Empathy for the user is crucial in design; understanding their goals and motivations is key to creating products that are significantly better than existing solutions.

Garry Tan

09/20/18

@ Y Combinator

Empathy is crucial for founders; understanding what users think and feel is essential for effective design.

Jessica Livingston

05/04/17

@ Y Combinator

Empathy is crucial; you need to talk to your users and genuinely care about their experience, which is easier if you are a target user of your product.

Merrill Lutsky

04/15/25

@ EO

Understanding and caring about the user is crucial; if you don't genuinely aim to improve their lives and solve their problems, sustaining enthusiasm for your product will be challenging.

Garry Tan

09/20/18

@ Y Combinator

Empathy is a key trait to look for in designers; they should listen to your needs rather than focus solely on their own ideas.

Frederik G. Pferdt

05/14/25

@ EO

Empathy is crucial, not just for others but also for understanding your future self and needs.

Ella Zhang

05/23/25

@ EO

When building a product, it's crucial to understand people's pain points and why they need it.

Jeff Weinstein

07/11/24

@ Lenny's Podcast

Listening to customers is crucial; they often reveal their most pressing problems, which can guide product development effectively.

Matt Cutts

12/04/19

@ Y Combinator

When building products, it's crucial to understand user pain points through direct interaction, as this can lead to better design and user experience.