Discord became popular among gamers because it allows easy communication through voice channels, making it more efficient than previous methods like Skype or phone calls. I had a Discord server with close to half a million people, where they could engage with each other and share memes, creating a community around a common interest.

The breakthrough for Discord's growth came from inviting users to provide feedback rather than just promoting the app, which helped build a community.

We built Discord with customization capabilities, allowing users to connect to external data sources, which turned out to be beneficial for various applications.

The initial thesis for Discord was that a durable gaming company needed an established distribution advantage, leading to the creation of a group chat app for gamers.

We realized that existing communication tools like TeamSpeak and Skype were not effectively serving the gaming market, which created an opportunity for Discord.

The launch of Discord coincided with the rise of WebRTC technology, which allowed us to reduce friction and improve interoperability in our communication platform.

To effectively manage feedback after a token launch, it's vital to have well-structured communication channels, such as Discord, and to engage with the community through regular calls.

It became clear that 'Fates Forever' wasn't going to be big enough to bootstrap our network, so we decided to focus on launching Discord as a standalone chat app.

We decided to be intentional about making Discord an amazing place to work for creative people, prioritizing a good environment over just pushing people hard.