When designing a product, consider how users feel when they interact with it; the emotional response is important.

Design is not just about aesthetics; it encompasses how a product works and how it is built, affecting the overall user experience.

I think design is everything. A beautiful product that doesn't function well is, in my view, ugly. The best designs are those that harmoniously integrate form and function, making it impossible to separate the two.

Empathy for the user is crucial in design; understanding their goals and motivations is key to creating products that are significantly better than existing solutions.

Craft and beauty in design are essential; they are not just nice-to-haves but must-haves that prevent users from questioning the product's functionality.

Designing with love and care is a way of expressing gratitude to humanity, even if we never meet the users of our products.

Design is not just about aesthetics; it's about creating a user-friendly experience that ensures users can navigate and interact with your product easily.

We have an obligation as product people to put emotional energy back into people's lives through design.

True signal in product development is about understanding what resonates with users. When a product truly connects, it feels right and doesn't require justification.