S
A conversation with Jony Ive
@ Stripe
05/09/25
Takeaways
JI
Jony Ive
05/09/25
@ Stripe
I'm unspeakably grateful and honored to be here, spending any time with Patrick is a big deal.
JI
Jony Ive
05/09/25
@ Stripe
What we make stands testament to who we are and describes our values and preoccupations.
JI
Jony Ive
05/09/25
@ Stripe
I realized that the Mac was created by original thinkers with clear values, obsessed with people and culture.
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Jony Ive
05/09/25
@ Stripe
In 1992, there was a strong sense of purpose in Silicon Valley: we are here to serve the species.
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Jony Ive
05/09/25
@ Stripe
Today, there are corporate agendas driven by money and power, which has changed the underlying sense of purpose in the industry.
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Jony Ive
05/09/25
@ Stripe
There need to be foundational values and a clear goal to enable and inspire people in our work.
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Jony Ive
05/09/25
@ Stripe
When someone unwrapped a product designed with care, they feel that someone cared about them, which is a spiritual connection.
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Jony Ive
05/09/25
@ Stripe
Designing with love and care is a way of expressing gratitude to humanity, even if we never meet the users of our products.
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Jony Ive
05/09/25
@ Stripe
The goal of design should be to bring order to chaos and create something that genuinely improves lives. When developing products, people often focus on easily measurable attributes like cost and speed, which can overshadow the contributions of design and creativity that are harder to quantify.
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Jony Ive
05/09/25
@ Stripe
Simplicity in design is about expressing the essence and purpose of something, not just removing clutter.
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Jony Ive
05/09/25
@ Stripe
Joy and humor have been missing in our industry, and my state of mind ultimately embodies in the work we create.
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Jony Ive
05/09/25
@ Stripe
It's crucial to recognize that while measurable attributes are important, they represent only a partial truth about a product's value.
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Jony Ive
05/09/25
@ Stripe
Designers and creatives can significantly enhance user experience by making products delightful and joyful to use, which can lead to increased usage.
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Jony Ive
05/09/25
@ Stripe
In the design process, it's essential to balance speed of execution with quality, and it's possible to achieve both if the motivation is right.
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Jony Ive
05/09/25
@ Stripe
As organizations grow, the challenge becomes maintaining a clear focus on principles and values, especially when faced with changes and new challenges.
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Jony Ive
05/09/25
@ Stripe
Creating an authentic and deep relationship within a creative team is vital, and one way to foster this is by making things for each other.
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Jony Ive
05/09/25
@ Stripe
The practice of making breakfast for the design team every Friday helped build a culture of care and connection among team members.
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Jony Ive
05/09/25
@ Stripe
Designing for people requires understanding their context, which is often lost in corporate environments; working in more personal settings can lead to better design outcomes.
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Jony Ive
05/09/25
@ Stripe
Beauty in design is subjective, but utility and function are paramount; if something doesn't work, it is inherently unattractive.
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Jony Ive
05/09/25
@ Stripe
The sense of humanity in a product is a better guide for design choices than beauty, as it resonates more deeply with users.
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Jony Ive
05/09/25
@ Stripe
Companies often underestimate consumers' sophistication, and it's important to convey care in design to create meaningful connections with users. You sense carelessness, and it's reasonable to believe you also know and sense care.
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Jony Ive
05/09/25
@ Stripe
I felt passionately about finishing the inside of products, caring about every detail, even if it won't be seen.
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Jony Ive
05/09/25
@ Stripe
A mark of how evolved we are as people is what we do when no one sees; it's indicative of who we truly are.
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Jony Ive
05/09/25
@ Stripe
When innovating, there will be unintended consequences, and while you hope for pleasant surprises, some consequences can be far from pleasant.
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Jony Ive
05/09/25
@ Stripe
Even if there was no intention behind a product's design, there still needs to be responsibility for its consequences.
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Jony Ive
05/09/25
@ Stripe
The rate of change in technology is dangerous; even innocent intentions can lead to poor consequences, and those involved need to own it.
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Jony Ive
05/09/25
@ Stripe
If we want to participate as members of society, we have an obligation to care for each other; it's not just a choice, it's a responsibility.
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Jony Ive
05/09/25
@ Stripe
Freud said all there is, is love and work; if we work without caring for others, we not only make others suffer, but we suffer ourselves.