Selling is about helping others. I always put myself in the shoes of another person and ask, 'Can I help this person? Can my product help them?'

Invisible support, such as proactively helping someone without drawing attention to it, can be more beneficial than direct offers of help, as it respects their autonomy.

When the government approaches me for projects, I often decline but offer to connect them with others who can help, maintaining a professional distance while still being supportive.

People who didn't know us started coming in and asking, 'Hey, I heard you do a thing, can you come do the thing for me?'

My mission has shifted from grand statements to simply asking how I can help others, focusing on service rather than proving myself.

The best help listeners can provide is to share ideas that resonate with them, whether publicly or privately, to foster greater clarity in team dynamics.

The question I often ask is, "How have I been complicit in creating the conditions I say I don't want?" This question is meant to evoke your own agency.

Creative work often requires creating conditions for empathy and tension, which can lead to people saying yes to our ideas.

To help someone change, it's more effective to engage them in activities that shift their emotional state rather than lecturing them about their problems.