The current healthcare reimbursement model incentivizes actions rather than holistic patient care, which can lead to better outcomes if addressed properly.

The healthcare system's complexity means that fixing it won't happen overnight; it requires a combination of approaches, including full-stack solutions and innovative consumer experiences, and technologists excel in consumer engagement strategies like retention and gamification, which can be applied to healthcare to improve patient experiences.

Healthcare's inefficiencies stem from a complex mix of factors, including local monopolies and misaligned incentives that do not prioritize patient outcomes.

Behavioral change in healthcare has not been successfully achieved yet, but current regulatory changes and technology advancements present a unique opportunity.

The healthcare industry is opaque, and many CEOs are unaware of how their healthcare dollars are being spent, leading to inefficiencies and overcharging.

The healthcare system is burdened by an overwhelming number of service codes, making it difficult for providers to navigate and leading to inefficiencies in patient care.

It's essential to find a path to implement new ideas, not just identify gaps, especially in industries like healthcare where existing practices may be profitable but inefficient.

The healthcare industry faces a productivity problem, where increasing spending does not correlate with improved outcomes, indicating a need for innovative solutions.

Improving consumer experiences in healthcare can encourage behavior change, making it easier for people to access care and adhere to treatment plans.