Building a strong brand and community is crucial for creating a competitive advantage in the software industry.

For software products, especially SaaS, incorporating a network effect is vital for success. If users don't benefit from sharing the product with others, it will likely fail.

Creating software that is useful and enjoyable for people is my passion, and while I recognize the need for liquidity for investors, I focus on solving customer problems.

In the early stages of software development, it's vital to reciprocate the time and energy our customers invest in us. By showing them that their feedback is valued, we create a sense of community and shared purpose.

B2B products often foster collaboration, allowing users to derive value while working with others, as seen in applications like Slack and Notion.

As product creators, we have a moral obligation to build great products that reduce frustration and confusion in people's daily interactions with technology.

In college, I wanted to create products that connected me with the community around me, which led to the realization that I needed to build software that others would use too.

Design should be intentional; choose options that are appealing, easy to use, and bring joy to users, especially in enterprise software.

Great software companies are built by great software engineers, and this is a crucial truth that many business people overlook.