Being honest with yourself about your product's performance is vital. Your team often knows the truth before you do, and addressing issues together can boost morale.

The most counterintuitive lesson I've learned is that sharing information openly with the team fosters a sense of partnership and collective ownership, rather than demoralizing them during tough times.

Transparency with your team during fundraising is crucial. Sharing both good and bad news helps maintain trust and keeps everyone aligned on the company's goals.

It's important to stick to first principles and communicate the reality of the situation to the team during challenging times. Having open, honest, and vulnerable conversations helped us navigate tough times in the crypto space, and companies that survive these challenges can benefit during the good times.

I believe in building a team that is densely connected and trusts each other, as this fosters better collaboration and understanding of each other's strengths and weaknesses.

Business leaders should be honest and upfront with their teams to foster excitement and commitment, ensuring that talented individuals feel valued.

Maintaining team morale and trust is essential, even when you can't share all the details about the company's future.

In our culture, we emphasize the importance of telling the truth to entrepreneurs, even if it means they might not like you for it. It's crucial to provide honest feedback, such as when a founder needs to make tough decisions about their team or financial plans, rather than just being friendly.

I had to balance transparency with kindness when discussing the company's future with my team, especially as we grew larger.