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Atmrix

About

T

Tiffani

09/18/18

@ Y Combinator

We started doing user research in earnest, which opened our minds to the entire world of urban planning we now work in.

Video

YC

Female Founders Conference - Mountain View

@ Y Combinator

Female Founders Conference - Mountain View

09/18/18

Related Takeaways

NB

Nate Blecharczyk

10/26/13

@ Y Combinator

We learned to do things that don't scale, like personally meeting our users in New York, which helped us build rapport and gather valuable feedback.

KS

Karri Saarinen

06/05/25

@ FirstRoundCapital

We focused on user research to understand the frustrations people had with existing tools, which helped us refine our vision for Linear.

BS

Ben Silbermann

11/09/16

@ Y Combinator

As Pinterest grew, we built a research team to understand users better, especially those from different countries or infrastructures.

AP

Avni Patel Thompson

03/03/18

@ Y Combinator

I realized the importance of talking to users and seeing their problems in real life, not just taking their words at face value.

AS

Aravind Srinivas

02/22/25

@ Y Combinator

We initially focused on searching over specific verticals or datasets, but pivoted to a more general search approach when we realized the limitations of that strategy.

JH

Jake Heller

10/04/24

@ Y Combinator

We brought in customers early to test our product, which helped change the minds of skeptical team members when they saw real-time reactions from users.

HR

Hosain Rahman

04/26/17

@ Y Combinator

Our user research involves asking behavioral questions rather than validating specific features, which helps us understand user needs better.

T

Tiffani

09/18/18

@ Y Combinator

After getting written up in various publications, we received around 250 emails from planners worldwide asking if they could use our prototype for their transportation plans.

AW

Ashley Wong

09/18/18

@ Y Combinator

During our early days, we communicated closely with our 24 users, which helped us understand their needs without being metric-driven.