The letter I wrote, 'The Soul of the Brand,' was meant to express my concerns about the company's direction and the need for a renewed focus on its core values and mission.

I communicated transparently with my team and investors about our financial situation, ensuring everyone understood the challenges we faced.

Facing real failure in my writing career pushed me to raise my game and strive for success, especially when my reputation was on the line. The pressure of deadlines and doubt from others can either crush you or make you stronger and a better fighter.

I've realized that my attachment to the outcome of my companies was unhealthy, intertwining my identity with their success or failure.

After experiencing loss, I realized that sharing my personal story publicly helped alleviate my sense of isolation and encouraged others to connect with me.

I conducted monthly investor updates to maintain transparency about our financial health and operational challenges.

I realized I needed to seek help, so I got a therapist and an executive coach to shine a light on the issues I hadn't dealt with.

I wanted to create a company that provided respect and dignity to employees, reflecting my father's struggles.

In the early days of Posterous, I focused on external factors like features and funding, unaware that my inner struggles were silently sabotaging the company.