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AC
Adora Cheung
08/01/19
@ Y Combinator
In biotech or hard tech businesses, your primary metric might not be revenue or active users, especially if you're still validating whether your technology works. Instead, focus on technical milestones that demonstrate progress.
Video
YC
Adora Cheung - How to Set KPIs and Goals
@ Y Combinator
08/01/19
Related Takeaways
AC
Adora Cheung
08/01/19
@ Y Combinator
While revenue is often the best primary metric, some startups may focus on active users, especially if building a large audience is a prerequisite for monetization.
AC
Adora Cheung
09/13/19
@ Y Combinator
Real startup progress is defined by tasks that genuinely move the needle, such as growing your primary key performance indicator (KPI), which is typically either revenue or active users.
AC
Adora Cheung
08/01/19
@ Y Combinator
If your startup has strong network effects, focusing on active users may be more important initially, with revenue becoming a focus later on. It's crucial to define what 'users' means for your startup, as it can vary significantly. For example, having 100 users could mean they just signed up or that they actively engage with your product daily for about 10 minutes. The latter is a much more valuable metric.
AC
Adora Cheung
08/01/19
@ Y Combinator
The primary metric should be a lagging indicator of success, reflecting real value delivered, like revenue from customers who have already paid for your product.
AC
Adora Cheung
08/01/19
@ Y Combinator
If you're in a regulated industry and can't sell your product yet, your primary metric should focus on demonstrating technical feasibility rather than quantitative sales figures.
AC
Adora Cheung
08/01/19
@ Y Combinator
Your primary metric must capture whether your product provides recurring or enduring value to users, such as monthly recurring revenue for SaaS tools.
AC
Adora Cheung
08/01/19
@ Y Combinator
A good primary metric should quantify the value you're delivering to your customers, indicating how much they want your product, with revenue being the best metric.
AC
Adora Cheung
08/01/19
@ Y Combinator
Your primary metric should also be usable as a feedback mechanism, helping you prioritize strategies and make quick decisions in your startup.
MS
Michael Seibel
09/06/18
@ Y Combinator
Track a key performance indicator (KPI) that reflects your company's success; for most, this should be revenue or user engagement.