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Michael Seibel

03/03/23

@ Y Combinator

Founders should not emulate the practices of large companies that have become disconnected from their customers; instead, they should focus on genuinely caring for their users.

Video

How To Earn Customers For Life

@ Y Combinator

How To Earn Customers For Life

03/03/23

Related Takeaways

Y Combinator Cast

07/01/23

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Founders should prioritize understanding what users want and learn from successful companies, rather than just copying their surface-level traits.

Michael Seibel

02/16/24

@ Y Combinator

Founders should prioritize solving real customer problems and adhere to best practices instead of pursuing unnecessary innovations that have a low likelihood of success.

Y Combinator Cast

02/16/24

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Founders should prioritize helping their customers over pursuing fun or unique innovations that don't directly benefit their product or service.

Y Combinator Cast

07/01/23

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Founders should focus on creating valuable products rather than superficially copying successful companies.

Y Combinator Cast

04/09/22

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Founders should focus on building a better product rather than worrying excessively about competitors; delivering more value to users is key.

Y Combinator Cast

03/03/23

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Founders should focus on building authentic relationships with their customers, as this can lead to better sales, customer retention, and overall satisfaction.

Y Combinator Cast

05/31/24

@ Y Combinator

Founders should adopt a mindset where no task is beneath them, focusing solely on achieving product-market fit and serving customers effectively.

Michael Seibel

04/29/23

@ Y Combinator

When founders genuinely care about their users, they create opportunities for deeper insights that wouldn't arise from casual interactions.

Sam Altman

05/06/15

@ Platzi Team

Startups need to build a product that users love, focusing on a few passionate users rather than a large number of indifferent ones.