The founders of Stripe worked directly with their customers to implement their API, which created strong connections and allowed them to learn about customer needs and pain points effectively.

At Stripe, we focus on building roads for technology, enabling others to build their own solutions, rather than just creating products ourselves.

We realized that businesses were increasingly building complicated transaction-oriented services, which is where Stripe's tools and APIs come into play.

Successful companies like Airbnb and Stripe took time to hire their first employees, focusing on building their product before scaling their teams.

At Stripe, we encourage employees to take on challenges that may not be typical for their roles, such as managing teams. This approach allows individuals to grow and find their strengths, even if they initially struggle with leadership.

Stripe's growth is driven by both the expansion of the internet economy and the increasing share of that economy that Stripe captures, with significant headroom for growth as the global economy continues to expand.

Successful companies like Stripe, Airbnb, and Dropbox had clear reasons for being disruptive forces in their respective industries.

Startups often capitalize on platform shifts, as they can pivot quickly in response to significant changes in the market, unlike larger companies that may struggle to adapt.

Engineers at Stripe have strong instincts for building the right products, especially since we primarily build for other engineers.