AI can enhance efficiency in various sectors, such as providing voice customer support, which was previously not cost-effective for large-scale use.

AI can significantly enhance customer support and financial advice in our industry by automating transactional tasks, allowing for a better user experience.

AI can potentially handle a significant portion of customer support tasks, making it feasible to offer voice support for our services, which was previously too costly.

AI can help automate tasks that traditionally require human effort, potentially leading to a future where people can focus on more meaningful activities.

The best opportunities for AI in BPOs lie in areas with clear KPIs, such as customer support, where performance can be easily measured and improved.

AI can now fully automate processes that previously required human teams, such as QA testing, allowing companies to operate without traditional roles.

AI is set to expand the total addressable market for software significantly, as it enables companies to automate tasks that were previously unaddressed, leading to increased spending on software.

AI's elasticity allows companies to scale operations quickly, enabling them to generate leads or complete tasks that previously required extensive hiring and staffing.

AI solutions can enable smaller companies to access outsourced services that were previously unavailable to them, thus broadening the market landscape.