I want to ensure that everything we communicate is understandable to anyone, avoiding complex terminology that might alienate potential customers.

Privacy must be a core principle in using AI, and we need to have a serious conversation about how we treat privacy in AI interactions.

We aim to build a brand that resonates with developers, financial institutions, and consumers, focusing on trust and clarity, even though our user experience is often embedded and not directly visible to consumers.

We need to manage transparency and control while using AI, ensuring users can trust the AI's actions on their behalf.

We need to stop treating AI prompts like black boxes; users should be able to see and understand what the AI is instructed to do.

Every interaction with software should start simple, allowing users to opt into complexity, which is crucial for creating a user-friendly experience.

We need to own our decisions in content moderation and not defer too much to external pressures, as we are responsible for the systems we build and their impacts.

Understanding how users interact with your product is crucial for growth and building something people truly want.

At a startup, the interaction with users is intimate, and there's a different way of looking at how we build our products based on that relationship.