We need to establish institutions that can facilitate high-trust collaboration among individuals, rather than relying solely on contrarian approaches that undermine institutional knowledge.

Trusted personal networks may be the most valuable asset in the world, as relationships run the world.

Destroying trust in institutions can lead to either anarchy or dictatorship, as societies rely on these structures for stability and order.

Creating trust was essential for Alibaba's success, especially since people in China were used to face-to-face transactions. In today's world, trust is lacking among people, governments, and media, but e-commerce facilitates 60 million transactions daily, creating a system of trust despite the anonymity between buyers and sellers.

Distrust in institutions is fueled by a cynical worldview that sees all human interactions as power struggles, which can lead to societal collapse.

Building trusted networks is crucial; high-powered relationships are often the secret to success in business.

It's important to trust established organizational mechanisms rather than trying to reinvent how people collaborate, as they have been effective historically.

Platforms like Facebook initially thrived on real identities, fostering trust among users, which contributed to their growth.

Building trust with the founding team is crucial because everything you do in marketing is very visible and can easily break that trust.