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Matt Abrahams

12/05/14

@ Stanford Graduate School of Business

In spontaneous speaking situations, when you feel challenged, you tend to do the bare minimum to protect yourself, but viewing it as an opportunity encourages interaction.

Video

Think Fast, Talk Smart: Communication Techniques

@ Stanford Graduate School of Business

Think Fast, Talk Smart: Communication Techniques

12/05/14

Related Takeaways

Matt Abrahams

12/05/14

@ Stanford Graduate School of Business

In spontaneous speaking situations, you must figure out what to say and how to say it simultaneously. Familiarity with structures can help you respond effectively.

Matt Abrahams

12/05/14

@ Stanford Graduate School of Business

Effective speaking in spontaneous situations is crucial for communication success.

Matt Abrahams

12/05/14

@ Stanford Graduate School of Business

Spontaneous speaking is more common than planned speaking, such as during introductions or Q&A sessions.

Matt Abrahams

12/05/14

@ Stanford Graduate School of Business

The first step to effective spontaneous speaking is to get out of your own way and not strive for perfection.

Matt Abrahams

12/05/14

@ Stanford Graduate School of Business

See the speaking opportunity as an opportunity rather than a challenge or threat; this shift in perspective allows for more freedom to respond.

Matt Abrahams

12/05/14

@ Stanford Graduate School of Business

Practice a series of four steps to improve spontaneous speaking: get out of your own way, see interactions as opportunities, listen actively, and use structures.

Matt Abrahams

12/05/14

@ Stanford Graduate School of Business

Re-framing the speaking situation as a conversation rather than a performance can reduce anxiety.

Matt Abrahams

12/05/14

@ Stanford Graduate School of Business

When asking spontaneous questions to trained speakers, use the power of 'why' to dig deeper and encourage more authentic responses.

Matt Abrahams

12/05/14

@ Stanford Graduate School of Business

Bringing yourself into the present moment can help reduce nervousness before speaking.