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AM

Apoorva Mehta

06/20/14

@ Y Combinator

One of the first orders was from Dan, another YC founder, who ordered bananas but refused to accept them at delivery, leaving my shopper confused.

Video

YC

Apoorva Mehta at Startup School NY 2014

@ Y Combinator

06/20/14

Related Takeaways

AM

Apoorva Mehta

06/20/14

@ Y Combinator

During my time at Y Combinator, I faced chaos, including a shopper threatening to quit due to an overwhelming order for 202 liter bottles of soda.

AM

Apoorva Mehta

06/20/14

@ Y Combinator

I realized that none of the YC partners had experienced Instacart, so I made a last-ditch effort by sending a six-pack of beer to Garry Tan.

JL

Jessica Livingston

05/29/17

@ Y Combinator

The founders of Order Ahead had to refine their idea through multiple iterations before they found success with their sixth concept.

AM

Apoorva Mehta

06/20/14

@ Y Combinator

In the early days of Instacart, I personally fulfilled orders myself, even without a car, leading to deliveries arriving in Uber black cars.

AM

Apoorva Mehta

06/20/14

@ Y Combinator

I calmed the shopper down and helped fulfill the order together, which turned out to be a convenient experience for the customer.

DC

Dalton Caldwell

02/10/22

@ Y Combinator

DoorDash founders initially handled all deliveries themselves to ensure customer satisfaction and build relationships with users and restaurants.

AM

Apoorva Mehta

06/20/14

@ Y Combinator

I noticed my friends were using Instacart without any persuasion, which was a new experience for me compared to my previous products.

AM

Apoorva Mehta

06/20/14

@ Y Combinator

In the early days of Instacart, most customers were Y Combinator founders, making it easy to gather feedback and iterate quickly on the product.

YC

Y Combinator Cast

04/09/22

@ Y Combinator

Instacart faced skepticism about competing with Amazon, but it turned out that Amazon struggled with specific challenges like selecting the right produce.