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About

BC

Brian Chesky

12/01/15

@ Greylock

We would go city by city to educate hosts through meet-ups, which increased their engagement and excitement about the platform.

Video

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Blitzscaling 18: Brian Chesky on Launching Airbnb and the Challenges of Scale

@ Greylock

Blitzscaling 18: Brian Chesky on Launching Airbnb and the Challenges of Scale

12/01/15

Related Takeaways

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Travis Kalanick

10/25/13

@ Y Combinator

When we launched in new cities, we hosted big launch events to pay respects to the local community and engage influential people.

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Nate Blecharczyk

10/26/13

@ Y Combinator

We learned to do things that don't scale, like personally meeting our users in New York, which helped us build rapport and gather valuable feedback.

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Nate Blecharczyk

10/26/13

@ Y Combinator

By actively engaging with our users and improving their listings, we were able to curate quality properties, leading to increased bookings and traction for our service.

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Kevin Hale

07/03/19

@ Y Combinator

For international participants, we will record lectures and host meetups in the top 18 cities where people participated in Startup School, allowing for direct interaction with YC partners.

BC

Brian Chesky

12/01/15

@ Greylock

We realized that as a company promoting community living, we needed to foster positive relationships with cities rather than adopt a confrontational stance.

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Ben Silbermann

10/25/13

@ Y Combinator

We started to have meetups to connect with people who shared common interests, which is fundamentally what Pinterest is about.

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Ben Silbermann

11/09/16

@ Y Combinator

We organized a marketing event with bloggers who seemed like the kind of people that would enjoy Pinterest, and they introduced the service to their audiences.

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Jason Citron

11/25/24

@ 20VC with Harry Stebbings

We quickly realized that building it and expecting users to come didn't work; we had to actively engage potential users to grow our platform.

BC

Brian Chesky

12/01/15

@ Greylock

We realized that if we could get enough people to use Airbnb, they would tell others about it, leading to organic growth.