I dedicate the first couple of hours each day to reviewing metrics, revenue numbers, and customer feedback to identify areas for improvement and guide my team effectively.

We prioritize transparency and collaboration, ensuring that everyone is aware of the product's direction and customer feedback. This unwritten contract allows us to hold numerous customer conversations in our minds, enhancing our ability to make impactful decisions.

I want every person at the company to be aware of everything else going on, so they can independently make decisions that are generally correct.

The working backwards review is a meeting with leadership to review the concept, press release, and fact, which can serve as a gate to approving a project.

I had a coach who helped me improve as a CEO, and we conduct aggressive 360 reviews every year to gather honest feedback.

The founders of Revolut review every user interface before it is shipped, ensuring a high standard of quality that fosters innovation rather than stifling it.

Adopting a mindset of questioning every detail in your product can help identify issues and improve user experience, especially before launching.

Establishing an operating rhythm early on helps maintain momentum by regularly shipping products and reviewing metrics.

We conduct quarterly brainstorming sessions that include everyone in the company, allowing us to gather diverse ideas and insights for our product roadmap.