Criticism is essential for democracy, and I welcome it as it helps improve governance. However, I differentiate between genuine criticism and mere allegations, which can lead to unnecessary conflicts.

Criticism is essential for growth; it helps individuals recognize their flaws and provides a pathway for improvement.

I believe in brutally honest feedback over hypocritical politeness; most feedback is often just polite, which doesn't help entrepreneurs improve.

Any solid field should be subject to self-crutiny and outside scrutiny. I'm happy to be wrong for the right reasons, but you can't be wrong for the wrong reasons.

I believe in being comfortable with criticism; our customers clearly wanted e-commerce, and I had the conviction to push for it despite challenges.

It's crucial to have critics around you to prevent becoming too comfortable and losing touch with reality.

I prefer to directly challenge founders on their ideas to gauge their confidence and ability to handle criticism.

Dealing with vocal critics in public forums can be stressful, but overcoming that initial embarrassment can turn them into valuable allies who provide critical feedback. I iterate the product based on user feedback, addressing every concern and opinion, because as a builder, you can't know the right answer with 100% precision. A happy user becomes the most valuable ally in any industry.

It's crucial to assess if someone can take criticism; if they can't, it can lead to a toxic relationship.