I tell aspiring founders to talk to customers, but many get quiet when asked how many they've actually spoken to.

Founders often hide behind their keyboards instead of engaging in person with potential customers, which is crucial for validation.

Most founders fail to build personal connections with their users, often hiding behind anonymous emails instead of reaching out directly.

The discomfort of engaging with customers and seeking feedback is often more productive than simply writing code in isolation. Founders often delay launching their companies due to fear of criticism and discomfort with social interactions, which can stall their learning process.

Getting the first customer is one of the hardest challenges for founders, and it requires a different approach than what investors might suggest.

Engaging directly with customers as a founder can create a strong impression and foster trust, making it easier to build relationships and gain feedback.

Founders should be the ones doing sales in the beginning to learn how to effectively communicate with customers and understand their problems.

Most founders fail to do enough outreach, leading them to incorrectly conclude that sales isn't working for them.

As a founder, you need to sell yourself, especially when your product is still in development. Making potential customers feel valued and showing your commitment to their success can lead to stronger relationships.