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The Diary Of A CEO Cast

05/12/25

@ The Diary Of A CEO

AI is already replacing jobs, as seen with companies like Cler using AI customer service agents to handle millions of chats, effectively eliminating the need for hundreds of full-time employees.

Video

AI AGENTS EMERGENCY DEBATE: These Jobs Won't Exist In 24 Months! We Must Prepare For What's Coming!

@ The Diary Of A CEO

AI AGENTS EMERGENCY DEBATE: These Jobs Won't Exist In 24 Months! We Must Prepare For What's Coming!

05/12/25

Related Takeaways

Manny Medina

04/22/25

@ Sequoia Capital

AI is likely to replace roles that are undesirable or hard to fill, such as insurance adjusters, rather than targeting high-paying jobs that people are reluctant to give up.

Dalton Caldwell

09/05/24

@ Y Combinator

AI is already making a massive impact by improving customer service, even if it doesn't meet all expectations.

Dalton Caldwell

09/05/24

@ Y Combinator

AI is being deployed to enhance customer support, which is crucial because current customer service experiences are notoriously bad.

Sundar Pichai

05/16/25

@ All-In Podcast

AI is fundamentally changing human-computer interaction, with consumers now engaging through chat interfaces instead of traditional search methods.

Jamie Dimon

03/08/25

@ Stanford Graduate School of Business

AI will affect every job, and while it may replace some roles, it can also enhance others.

Y Combinator Cast

09/05/24

@ Y Combinator

While AI's current applications may not seem groundbreaking, they are already changing things behind the scenes, particularly in developer productivity and customer support.

Mark Zuckerberg

05/09/25

@ Stripe

AI can enhance efficiency in various sectors, such as providing voice customer support, which was previously not cost-effective for large-scale use.

Mark Zuckerberg

04/30/25

@ Dwarkesh Patel

AI can potentially handle a significant portion of customer support tasks, making it feasible to offer voice support for our services, which was previously too costly.

Fergal Reid

03/27/25

@ Anthropic

AI is redefining customer support, becoming the most important aspect of our business.