In a crisis, focus on ensuring your team feels secure and valued, rather than just on the company's immediate financial situation.

In a crisis, the hardest thing to manage is your own psychology; it's essential to maintain confidence and optimism to inspire your team.

I believe that a crisis is a defining moment for a leader; it’s an opportunity to show resilience and creativity in the face of adversity.

In a crisis, you have the chance to be bold and exceed expectations; it's a moment to rally your team around shared principles and vision.

It's important to stick to first principles and communicate the reality of the situation to the team during challenging times. Having open, honest, and vulnerable conversations helped us navigate tough times in the crypto space, and companies that survive these challenges can benefit during the good times.

I now prioritize building a company culture that emphasizes empathy, collaboration, and a sense of internal control among team members.

It's crucial for leaders to modulate their interactions based on the personalities of their team members, recognizing that different individuals require different levels of support.

Great leaders possess a mission mindset, inspiring their teams to persevere through challenges and uncertainties.

Empathy and authority are essential for a brand to position itself as a guide; customers trust those who understand their dilemmas and demonstrate competence in helping them.