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Atmrix

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DC

Dalton Caldwell

09/05/24

@ Y Combinator

Even if AI fails in many areas, its success in transforming customer service will still have a significant impact on the world.

Video

YC

Why AI Hasn’t Blown Our Minds…Yet

@ Y Combinator

09/05/24

Related Takeaways

DC

Dalton Caldwell

09/05/24

@ Y Combinator

AI is already making a massive impact by improving customer service, even if it doesn't meet all expectations.

MZ

Mark Zuckerberg

07/30/24

@ NVIDIA

The integration of AI in customer support will allow businesses to engage with customers more effectively, capturing institutional knowledge and improving service.

DC

Dalton Caldwell

09/05/24

@ Y Combinator

AI is being deployed to enhance customer support, which is crucial because current customer service experiences are notoriously bad.

FR

Fergal Reid

03/27/25

@ Anthropic

AI is redefining customer support, becoming the most important aspect of our business.

YC

Y Combinator Cast

09/05/24

@ Y Combinator

While AI's current applications may not seem groundbreaking, they are already changing things behind the scenes, particularly in developer productivity and customer support.

YC

Y Combinator Cast

09/05/24

@ Y Combinator

AI is already making a profound impact on the world, even if its most transformative use cases are yet to be invented.

TD

The Diary Of A CEO Cast

05/12/25

@ The Diary Of A CEO

AI is already replacing jobs, as seen with companies like Cler using AI customer service agents to handle millions of chats, effectively eliminating the need for hundreds of full-time employees.

A

Anthropic Cast

04/28/25

@ Anthropic

AI is one of the most consequential technologies, with the potential to impact nearly every industry.

MZ

Mark Zuckerberg

05/09/25

@ Stripe

AI can enhance efficiency in various sectors, such as providing voice customer support, which was previously not cost-effective for large-scale use.