I pivoted Salesforce's entire focus to Agentforce based on customer feedback, demonstrating its significance for the company. I constantly ask myself if I'm doing everything necessary to make Agentforce successful.

I learned from Steve Jobs that focusing on one thing at a time is essential for success, which is why I'm concentrating on Agentforce.

AI agents represent an opportunity to reclaim energy and focus in product management, allowing for deeper customer engagement and more enjoyable work.

We're excited to explore how to bring the benefits of agents to users and the ecosystem more broadly, focusing on personalization and context.

The most important focus right now is ensuring the reliability of the AI agent, making sure it doesn't break and can support any tech stack.

I've started thinking a lot about the concept of Agent Experience (AX), which centers on how we build the best AX for web development.

Companies are increasingly focused on the business value of AI agents rather than just technical benchmarks, emphasizing the importance of measurable impact.

The upcoming version of Agentforce will be announced on December 17th, and it will automate every customer touchpoint, enhancing the customer experience significantly.

Always focus on creating value for customers and partners; this is the foundation of success in any venture.