When facing competition, it's essential to focus on building a strong community and product. The ultimate way to win is by creating a better experience for users, which is often overlooked by competitors focused solely on rapid growth.

To avoid disruption from lower-cost competitors, it's vital to understand customer perspectives and ensure that the business model is sustainable and capable of delivering value over time. I think it's important to have a growth mindset and be humble, whether in front of customers or internally. When meeting with a customer, we should be there to learn about their problems, not to teach them how to do things.

To gain a competitive advantage, identify where your competitors are vulnerable and leverage that to create a dual benefit for your business.

Building trust in a partnership requires vulnerability and the ability to navigate conflict, which strengthens the relationship and fosters better collaboration.

In discussions about competition, it's beneficial to ask founders how they plan to win against competitors rather than making them defensive about their market position.

Building a strong brand and community is crucial for creating a competitive advantage in the software industry.

Engaging directly with customers as a founder can create a strong impression and foster trust, making it easier to build relationships and gain feedback.

Building a company requires long-term relationships, good communication, and a shared passion for solving meaningful problems among co-founders.

Understanding your competitive advantages and locking them in is vital for success; for us, having the most integrations creates a significant competitive moat.