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BC

Brian Chesky

04/06/17

@ Y Combinator

Building a strong relationship with your first hundred customers can lead to organic growth as they share their passion with others.

Video

YC

Culture with Brian Chesky and Alfred Lin (How to Start a Startup 2014: Lecture 10)

@ Y Combinator

Culture with Brian Chesky and Alfred Lin (How to Start a Startup 2014: Lecture 10)

04/06/17

Related Takeaways

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Dr. Elizabeth Iorns

03/13/14

@ Y Combinator

Focus on building deep relationships with your first 1,000 users; this will help ensure your product truly meets their needs and can scale effectively.

YC

Y Combinator Cast

03/03/23

@ Y Combinator

Founders should focus on building authentic relationships with their customers, as this can lead to better sales, customer retention, and overall satisfaction.

MS

Michael Seibel

04/29/23

@ Y Combinator

Successful founders remember the names and stories of their first customers, emphasizing the importance of personal connections over impersonal marketing tactics.

BC

Brian Chesky

12/01/15

@ Greylock

During Y Combinator, we focused on building strong relationships with our first 100 customers, doing things that don't scale to ensure they loved our service.

JS

Joel Spolsky

10/25/13

@ Y Combinator

The ideal product for organic growth is one that provides value to the first user, ensuring that even a single customer finds it beneficial.

VA

Vidit Aatrey

05/22/19

@ Y Combinator

I encourage founders to stay in touch with their first 100 users, as it keeps you informed and connected to their needs.

BC

Brian Chesky

12/01/15

@ Greylock

Paul Graham advised us that it's better to have 100 customers who love your product than a million who just like it, emphasizing the importance of passionate advocates.

DS

David Siegel

12/08/23

@ Y Combinator

Engaging directly with customers as a founder can create a strong impression and foster trust, making it easier to build relationships and gain feedback.

AW

Ashley Wong

09/18/18

@ Y Combinator

Instead of finding a ton of people who like your product, focus on finding 10 to 20 customers who truly love it, as growth comes from great products, not the other way around.