Current large language models are rapidly becoming a commodity, and the focus at Salesforce is on Agentforce, which is crucial for our future.

The company has developed custom AI models to achieve high accuracy in specific use cases, enhancing overall service delivery.

Salesforce is the number one enterprise AI supplier globally, processing over two trillion enterprise transactions weekly, and we are leading in delivering AI at scale.

We realized that the existing AI models were not sufficient for our needs, prompting us to develop our own models to enhance product quality.

A company scaled to $12 million in revenue within a year by switching models multiple times, demonstrating that enterprises care more about workflow efficiency than the specific AI model used.

At Scale, we power the data infrastructure for the entire AI industry, with every major large language model built on top of our data engine, and we partner with enterprises and governments to implement this technology for their unique challenges.

We utilize proprietary models and APIs to generate insights, allowing us to scale our services and provide timely information to clients during meetings.

As an application layer company, we must adapt to the rapidly changing landscape of AI model providers and ensure we are testing and integrating the best models available.

In the future, we will see a proliferation of different AI models, with companies using the largest models for performance optimization.