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ES

Emmett Shear

04/22/17

@ Y Combinator

Feedback from users of your product often reveals specific feature requests, but it's important to read between the lines to understand their true needs.

Video

YC

How to Run a User Interview with Emmett Shear (How to Start a Startup 2014: Lecture 16)

@ Y Combinator

How to Run a User Interview with Emmett Shear (How to Start a Startup 2014: Lecture 16)

04/22/17

Related Takeaways

RP

Ryan Petersen

08/30/18

@ Y Combinator

When developing products, it's important to gather feedback from potential clients to ensure that the features you build are genuinely needed.

Lv

Luis von Ahn

12/01/23

@ The Logan Bartlett Show

It's important to listen to user feedback, but we focus on understanding the underlying problems rather than just implementing their feature requests.

BS

Ben Silbermann

11/09/16

@ Y Combinator

Listening to users is crucial, but you also need to use judgment to decide which parts of the product to invest in based on their feedback.

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Jeff Weinstein

07/11/24

@ Lenny's Podcast

Listening to customers is crucial; they often reveal their most pressing problems, which can guide product development effectively.

ES

Emmett Shear

04/22/17

@ Y Combinator

When developing a product, it's crucial to talk to users who are already using your service to understand their detailed needs and pain points.

JW

Jeff Weinstein

07/11/24

@ Lenny's Podcast

It's crucial to focus on feedback from paying customers, as their insights are more valuable for product improvement than those from non-paying users.

KD

Katie Dill

10/16/24

@ Y Combinator

User feedback is crucial; it should be an ongoing process where users express their thoughts while interacting with your product.

SK

Sachin Kansal

06/01/25

@ Lenny's Podcast

Understanding what your end users want is the constant in product management, and it requires more effort than we often realize.

MM

Macy Mills

05/17/25

@ a16z speedrun

Market research and customer feedback are essential; pay attention to what customers say and don't say about your product's value and implementation.