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BS

Ben Silbermann

11/09/16

@ Y Combinator

Listening to users is crucial, but you also need to use judgment to decide which parts of the product to invest in based on their feedback.

Video

YC

Ben Silbermann at Startup School SV 2016

@ Y Combinator

Ben Silbermann at Startup School SV 2016

11/09/16

Related Takeaways

JW

Jeff Weinstein

07/11/24

@ Lenny's Podcast

Listening to customers is crucial; they often reveal their most pressing problems, which can guide product development effectively.

ES

Emmett Shear

04/22/17

@ Y Combinator

Feedback from users of your product often reveals specific feature requests, but it's important to read between the lines to understand their true needs.

TB

Tom Blomfield

12/16/23

@ Y Combinator

Engaging directly with users and leveraging product intuition is vital for making informed decisions in a startup environment.

MC

Matt Cutts

12/04/19

@ Y Combinator

The first few users you talk to can provide the most valuable insights for product development, but even later feedback from a larger group can still enhance your product.

JW

Jeff Weinstein

07/11/24

@ Lenny's Podcast

It's crucial to focus on feedback from paying customers, as their insights are more valuable for product improvement than those from non-paying users.

KD

Katie Dill

10/16/24

@ Y Combinator

User feedback is crucial; it should be an ongoing process where users express their thoughts while interacting with your product.

RS

Raphael Schaad

03/28/25

@ Y Combinator

Users are the ultimate judges of whether a design works, and their feedback is crucial in the design process.

SK

Sachin Kansal

06/01/25

@ Lenny's Podcast

When making decisions, sometimes you have to trust your gut over the data, especially when you understand the end user's needs.

RP

Ryan Petersen

08/30/18

@ Y Combinator

When developing products, it's important to gather feedback from potential clients to ensure that the features you build are genuinely needed.