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TJ

Todd Jackson

04/11/24

@ Lenny's Podcast

At level three, regretted turns should be less than 10% and net revenue retention (NRR) greater than 110%.

Video

LP

A framework for finding product-market fit | Todd Jackson (First Round Capital)

@ Lenny's Podcast

A framework for finding product-market fit | Todd Jackson (First Round Capital)

04/11/24

Related Takeaways

TJ

Todd Jackson

04/11/24

@ Lenny's Podcast

At level three, signs of struggle include a net revenue retention below 90% or regretted turns greater than 10%.

TB

Tom Blomfield

12/16/23

@ Y Combinator

A net dollar retention above 100% indicates that your customer cohorts are growing over time, while below 100% suggests they are shrinking, necessitating more effort to acquire new customers.

MM

Macy Mills

05/17/25

@ a16z speedrun

Net revenue retention measures the percentage of recurring revenue from current users, reflecting how well your company retains and expands its user base.

TB

Tom Blomfield

12/16/23

@ Y Combinator

For early-stage B2B SaaS companies, aiming for a net dollar retention of 125% to 150% is ideal, while mature companies should target around 110% to 120%.

TJ

Todd Jackson

04/11/24

@ Lenny's Podcast

At level four, you should have a team larger than 100 people and be generating over 25 million in annual recurring revenue (ARR).

TB

Tom Blomfield

12/16/23

@ Y Combinator

Net dollar retention is a key metric for B2B startups, reflecting the revenue gained from existing customers after accounting for losses due to churn.

TB

Tom Blomfield

12/16/23

@ Y Combinator

It's crucial for retention curves to flatten out at some point; a 20% retention that stabilizes is better than a higher retention that declines to zero.

HI

Harvard Innovation Labs Cast

02/02/14

@ Harvard Innovation Labs

Retention and upsell are critical metrics that significantly impact revenue multiples; companies with high retention rates tend to have higher valuations.

HI

Harvard Innovation Labs Cast

02/02/14

@ Harvard Innovation Labs

As companies mature, they should aim for a gross margin of at least 80%, with R&D expenses dropping significantly as they scale.